Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
TrustedTech is a managed service provider located in Irvine, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, TrustedTech aims to empower organizations by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TrustedTech for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that businesses feel supported in their IT needs.
Service Coverage Area
TrustedTech serves the Irvine area and nearby cities such as Tustin, Costa Mesa, and Lake Forest. Major freeways include the I-5 and I-405, with local landmarks like the Irvine Spectrum Center and the University of California, Irvine.
Pricing Model
TrustedTech utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does TrustedTech provide in Irvine, California, and which industries do you specialize in locally?▶
TrustedTech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is TrustedTech average response time for tickets in Irvine, California, and do you offer after-hours support?▶
TrustedTech maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does TrustedTech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TrustedTech is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with TrustedTech look like for a new client, and how long does it take?▶
Onboarding with TrustedTech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the services required.
What tools and platforms does TrustedTech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TrustedTech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TrustedTech and is it per user, per device, or a flat monthly plan?▶
Pricing with TrustedTech is structured as a flat monthly plan with tiered options based on the services selected. This allows clients to choose a plan that best fits their needs.
Customer Reviews
Hello. I called/chatted about getting a new/additional server for my computer at home, however, I don't need one, as I am retired, and do not need a new server for myself. I appreciate all of the help Catherine gave me (we weren't certain at the original phone call whether I needed a new server). She was very, very nice, and she was so nice and patient when I was asking questions. I appreciate all you do. Catherine credited my credit card for the charge of what the server cost, and cancelled the shipment. Thank you so much, Catherine!
Super easy to work with. The "Express Quote" process is fast and simple. Keep up the good work TTT
Excellent team working at your office. Our Business has been in business over 40yrs and appreciates your promptness and professional attitudes! Thanks Again!!
Cold calling my work phone. I decline services, and then you some how get my personal number and call that instead? There is absolutely zero chance my company will ever do business with you after tactics like this.
Great prices and fast turn around. I had my license with in minutes of purchase