Industries Served
HealthcareFinanceRetailEducationTechnology
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedAWS PartnerCompTIA Security+
Overview
Trace3 is a managed service provider located in Irvine, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions, including cybersecurity, cloud services, and IT support, aimed at enhancing operational efficiency and security. With a focus on responsiveness and reliability, Trace3 serves various industries, ensuring that clients receive tailored support to meet their specific needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Common themes in reviews for Trace3 include high responsiveness, reliability in service delivery, strong security measures, and effective communication with clients.
Service Coverage Area
Trace3 serves the Irvine area and nearby cities such as Tustin, Costa Mesa, and Lake Forest. Major freeways include the I-5 and I-405, with recognizable landmarks like the Irvine Spectrum Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Trace3 provide in Irvine, California, and which industries do you specialize in locally?▶
Trace3 offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and technology.
How fast is Trace3 average response time for tickets in Irvine, California, and do you offer after-hours support?▶
Trace3 typically maintains a fast response time for tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Trace3 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Trace3 is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet regulatory requirements.
What does onboarding with Trace3 look like for a new client, and how long does it take?▶
Onboarding with Trace3 involves an initial assessment, setup of services, and training. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Trace3 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Trace3 supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Trace3 and is it per user, per device, or a flat monthly plan?▶
Pricing with Trace3 is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
Customer Reviews
Love this company. Trace3 really goes out of the way to understand my business I’m in and the IT environment supporting my business. What makes Trace3 stand apart, is their understanding of the challenges facing our business.
Great company.
Awesome people!