Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ThinkTek is a managed service provider located in Irvine, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on responsiveness and reliability, ThinkTek serves various industries, ensuring that clients can leverage technology effectively to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ThinkTek for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
ThinkTek serves the Irvine area and nearby cities such as Tustin, Costa Mesa, and Lake Forest. Major freeways include the I-5 and I-405, with local landmarks like the Irvine Spectrum Center and the University of California, Irvine.
Pricing Model
ThinkTek utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does ThinkTek provide in Irvine, California, and which industries do you specialize in locally?▶
ThinkTek provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is ThinkTek average response time for tickets in Irvine, California, and do you offer after-hours support?▶
ThinkTek typically has a rapid response time for tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does ThinkTek handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ThinkTek is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with ThinkTek look like for a new client, and how long does it take?▶
Onboarding with ThinkTek involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does ThinkTek support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ThinkTek supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ThinkTek and is it per user, per device, or a flat monthly plan?▶
ThinkTek operates on a flat monthly pricing model with tiered options, allowing businesses to choose plans based on their specific needs, whether per user or per device.
Customer Reviews
Excellent experience when dealing with SouthcoastIT. We needed 10 new workstations and a server installed at our business in Costa Mesa. We worked with Will, he was very through when describing products to us and the differences between their performance statistics to best suit what we were looking for. Overall best experience with an IT professional here in orange county. The pricing for their services was very reasonable and for that plus my experience I'm very satisfied and would highly recommend them for IT services.
We gave Will at South Coast IT a call in order to get some workstations installed and set up within our local network. Will was not only on time and courteous, but very efficient with his workflow. To top it all off, South Coast IT provides their excellent services at reasonable rates. We will definitely be calling again, and would happily recommend Will and South Coast IT to anyone who is looking for local IT services done right. Thank you from the team at Fast Signs – Lake Forest.
I was calling numbers for my issue on my PC all night and and this company answered, and he helped me through everything for 30 minutes with me, not knowing how to do anything and he told me two solutions how to fix it and I hope it works. It’s just great to know that he spent his time to help me. Thanks for your guys help and I will be calling back if any more issues. Thank you!!!
We have a family optometrist practice and have used Will at SouthcoastIT for 6 years for IT Services for our business. Our 3 old office computers were slow and needed to be upgraded, and Will came in and installed a new server and 3 workstations for an extremely affordable rate compared to other companies. He is professional, dependable and super efficient. I highly recommend using him for any IT needs!
WILL VAN DEUSEN provides a service that is extremely valuable and efficient for maintain our two servers at peak performance via REMOTE ACCESS. We are in the mountains of Arizona and Will regularly "fine tunes" both systems. Of coarse, Will is readily available for the inevitable, hick ups and glitches that are common with any IT system. Will custom built, both servers with cutting edge components and technology. I highly recommend Will and would urge everyone reading this, to sign up with SouthcoastIT and utilize their vast array of services. Their "regularly maintenance program" is crucial for business owners, entrepreneurs and stock / options traders, (like us). We have been using them for over 7 yrs and find their performance to be IMPRESSIVE.