Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TechHeights – Business IT Services Orange County is a managed service provider located in Irvine, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable and secure technology operations. With a focus on customer satisfaction, TechHeights offers services that enhance productivity and protect sensitive data, making them a valuable partner for companies in various industries.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TechHeights for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
TechHeights serves the Irvine area and nearby cities such as Tustin, Santa Ana, and Lake Forest. Major freeways include the I-5 and I-405, with local landmarks like the Irvine Spectrum Center and the Orange County Great Park.
Pricing Model
The pricing structure at TechHeights typically operates on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does TechHeights – Business IT Services Orange County provide in Irvine, California, and which industries do you specialize in locally?▶
TechHeights offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is TechHeights – Business IT Services Orange County average response time for tickets in Irvine, California, and do you offer after-hours support?▶
TechHeights typically maintains a fast response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does TechHeights – Business IT Services Orange County handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TechHeights is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with TechHeights – Business IT Services Orange County look like for a new client, and how long does it take?▶
Onboarding with TechHeights involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does TechHeights – Business IT Services Orange County support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TechHeights supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with TechHeights – Business IT Services Orange County and is it per user, per device, or a flat monthly plan?▶
TechHeights offers flexible pricing options that can be structured per user or per device, as well as flat monthly plans that cater to different service levels.
Customer Reviews
TechHeights have been our partner since 2019. TechHeights provided us with more strategic planning and cybersecurity support. TechHeights quickly and efficiently mitigated all cybersecurity-related issues and implemented ADS for the team. TechHeights helped us move to a more secure and centralized environment, in addition to being able to handle all of our day-to-day IT-related issues as well. They are responsive and always keep our best interests in mind.
Our company is growing rapidly with 70 employees and increasing IT needs. TechHeights has been a trusted partner for many years. They have always met our IT needs promptly. TechHeights provides us with multiple levels of support, from resolving common support issues to delivering solutions for our cybersecurity needs. TechHeights is a delight to work with.
Shuchipan and his team were incredibly helpful in setting up my cloud infrastructure. The customer service provided by TechHeights never disappoints and always current! Their team is highly competent, knowledgeable, communicative, and quick to respond. Very happy with services and highly recommend!
TechHeights has helped us through our office move and continues supporting us with all our IT needs. They're always there when we need them and would be happy to recommend them.