Sapphire Systems Inc – Irvine in Irvine, California – Managed Service Provider
Industries Served
HealthcareFinanceEducationRetailManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview

Sapphire Systems Inc – Irvine is a managed service provider that offers comprehensive IT solutions to local businesses in Irvine and surrounding areas. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Sapphire Systems Inc serves various industries, providing tailored services that meet the unique needs of each client.

Services
  • Managed IT services
  • Network monitoring
  • Cybersecurity solutions
  • Cloud migrations
  • Help desk support
  • Data backups
Review Summary

Clients frequently highlight Sapphire Systems Inc's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.

Service Coverage Area

Sapphire Systems Inc – Irvine serves clients in Irvine, Tustin, Newport Beach, and Costa Mesa, with easy access via the 5 and 405 freeways. Notable local landmarks include the Irvine Spectrum Center and the University of California, Irvine.

Pricing Model

Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.

FAQ

Sapphire Systems Inc – Irvine provides managed IT services, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, education, and retail.

The average response time for tickets is typically within one hour during business hours. After-hours support is available for urgent issues to ensure continuous service.

Yes, Sapphire Systems Inc – Irvine offers cybersecurity services that include compliance support for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.

Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.

Sapphire Systems Inc – Irvine supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required by the client.

Customer Reviews

Our company has been working with Sapphire for more than two years now. We are very pleased with their timely support. Sapphire consultants are highly knowledgeable about SAP B1 and always caring for their clients. Furthermore, the global support network that they built is very effective and unique in the industry and makes them a top tier SAP B1 consulting and operation support firm. Thank you very much for all of your contribution!!!

Sapphire has been our business partner for 4 years and we are so thankful we made the switch! Everyone (account manager, support techs, etc.) go above and beyond to help solve your issues, answer your questions or provide you with alternative solutions. We have been extremely pleased with the level of support and would highly recommend them for any new SAP customers or those looking to make a switch!

Our company worked closely with the Sapphire team for our new PM software integrations with SAP and the team has been more than amazing. Throughout the whole process the team was very knowledgeable, flexible, and supportive in helping us complete the integration process. I would definitely recommend Sapphire Systems Inc as they have a very experienced and talented team!

We have been working with Sapphire Systems for 5 years now and each project has been a great experience! Love working with the team at Sapphire and each consultant has been very knowledgeable at what they do. Thank you for helping our business to improve and continue to be very successful!

Always a pleasure to work with the team at Sapphire Systems. As one of our key strategic partners for the European and North American markets, time and time again they have proven themselves to be efficient, communicative and professional in their approach. Their around-the-clock support goes down a treat with our mutual customers and we’ve had some great experiences of going through the implementation process with them in enterprises at the larger end of the SME scale. I would have absolutely no qualms about recommending working with Sapphire Systems in any capacity.

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