PC Expert Services in Irvine, California – Managed Service Provider
Industries Served
HealthcareFinanceRetailEducationManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

PC Expert Services is a managed service provider based in Irvine, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency, PC Expert Services serves various industries, providing tailored solutions that meet specific business needs.

Services
  • Managed IT services
  • Cybersecurity solutions
  • Cloud migrations
  • Network monitoring
  • Help desk support
  • Data backups and recovery
Review Summary

Clients frequently commend PC Expert Services for their responsiveness and reliability. Many reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.

Service Coverage Area

PC Expert Services serves the Irvine area and nearby cities such as Tustin, Lake Forest, and Costa Mesa. The business is conveniently located near the 5 and 405 freeways, close to the Irvine Spectrum Center.

Pricing Model

Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.

FAQ

PC Expert Services offers managed IT services, cybersecurity, cloud migrations, and help desk support. They specialize in serving industries such as healthcare, finance, and retail.

The average response time for tickets is typically within one hour during business hours. PC Expert Services also offers after-hours support to ensure client needs are met promptly.

Yes, PC Expert Services provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.

Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.

PC Expert Services supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that provide flexibility based on the services required.

Customer Reviews

I first inquired on the weekend since I had cracked my laptop screen and it's a work computer. I need it fixed ASAP. He was very responsive and he told me about 5-6 business days. I was so stressed as I needed the computer to work throughout the week. He later clarified that the part had to be ordered and that would take about 5 days. I explained that I needed the laptop to work so he worked it out that I would pay for the screen. When it arrives drop off the laptop and he would be able to repair in 24 hours. Every step of the way he was texting me with updates. I paid for the labor when I dropped off the computer. I dropped it at 4:30pm and I received a text that it would be ready for pick up 8:30-1:30 the following day. WOW! I just got home and that was great. This was so smooth and the laptop looks brand new. I feel like it's even faster (not possible since we just switched the screen) haha I highly recommend PC Expert Services. I have not had such a seamless experience in so long. Thank you and I will be recommending to everyone. Fastest turn around time and he definitely over delivered.

Very professional and responsive. He diagnosed the issues on my work laptop and fixed them within two days. I highly recommend PC Expert Services and I will be using them in the future. Thank you Behrooz.

Shattered my touch screen laptop beyond use, I brought it to PC Expert Services and they fixed it within 72 hours, stayed within the estimate they quoted me, the screen works better than it did before it was shattered. Getting to the location to drop off your laptop was kind of weird, the door was locked inside the business building when I arrived but just knock and drop it off, you're in good hands.

I had the pleasure of working with PC Expert Services for my MacBook screen repair, and I could not be happier with the experience. Behrouz, the owner, is incredibly friendly, he takes the time to explain the issue at hand and quoted me a very fair price. Not only did Behrouz deliver on his promise of prompt service, but his efficiency was truly impressive. I was able to get my MacBook within a few days, which is much appreciated given that I use my laptop on a daily basis. In person, he is trustworthy and genuine. What stood out the most was Behrouz's dedication to ensuring customer satisfaction. He took the time to explain the repair process, answering all my questions with patience and expertise. Behrouz's friendly and approachable nature made the entire experience surprisingly pleasant, especially considering the inconvenience of dealing with a broken screen. My MacBook now looks and functions as if it were brand new. It's evident that PC Expert Services values both the technical aspect of their work and the customer experience. I wholeheartedly recommend this PC Expert Services for any computer repair services. Their friendly staff, prompt service, and exceptional technical skills make them a standout choice for anyone in need of reliable and professional assistance. A big thank you to the team for a job well done!

Very efficient and I was able to get important data from a damaged 20 year old laptop. 99% recovery in a timely fashion. I'm very pleased and when I recently needed a new motherboard, I took my laptop in and they had it fixed in 2-3 days. I'll always come back for all my computer repair needs.

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