Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
OC Tech Support is a managed service provider based in Irvine, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, OC Tech Support provides tailored IT strategies that empower businesses to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight OC Tech Support's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
OC Tech Support serves the Irvine area and nearby cities such as Tustin, Newport Beach, and Laguna Hills. Major freeways include the I-5 and I-405, with recognizable landmarks like the Irvine Spectrum Center.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on the services required. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does OC Tech Support provide in Irvine, California, and which industries do you specialize in locally?▶
OC Tech Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is OC Tech Support average response time for tickets in Irvine, California, and do you offer after-hours support?▶
OC Tech Support typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does OC Tech Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, OC Tech Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with OC Tech Support look like for a new client, and how long does it take?▶
Onboarding with OC Tech Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does OC Tech Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
OC Tech Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with OC Tech Support and is it per user, per device, or a flat monthly plan?▶
Pricing with OC Tech Support is based on a flat monthly plan with tiered options, allowing businesses to choose the level of service that best fits their needs.
Customer Reviews