Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
M9 Cloud is a managed service provider based in Irvine, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, M9 Cloud delivers tailored IT support, ensuring that clients can rely on robust technology infrastructure to drive their success.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend M9 Cloud for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
M9 Cloud serves the Irvine area and nearby cities such as Tustin, Lake Forest, and Costa Mesa. Major freeways include the I-5 and I-405, with recognizable landmarks like the Irvine Spectrum Center.
Pricing Model
M9 Cloud typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does M9 Cloud provide in Irvine, California, and which industries do you specialize in locally?▶
M9 Cloud provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is M9 Cloud average response time for tickets in Irvine, California, and do you offer after-hours support?▶
M9 Cloud typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does M9 Cloud handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, M9 Cloud is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with M9 Cloud look like for a new client, and how long does it take?▶
Onboarding with M9 Cloud involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes 2-4 weeks.
What tools and platforms does M9 Cloud support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
M9 Cloud supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with M9 Cloud and is it per user, per device, or a flat monthly plan?▶
M9 Cloud operates on a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses in budgeting their IT expenses.
Customer Reviews