Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
KME Systems is a managed service provider located in Irvine, California, specializing in IT support and managed IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, security, and reliability for organizations in various industries. By leveraging advanced technology and expert knowledge, KME Systems delivers tailored services that help businesses thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend KME Systems for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
KME Systems serves the Irvine area and nearby cities such as Tustin, Lake Forest, and Costa Mesa. The service area is accessible via major freeways including the I-5 and I-405, and is close to landmarks like the Irvine Spectrum Center.
Pricing Model
KME Systems typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does KME Systems | IT Support & Managed IT Services provide in Irvine, California, and which industries do you specialize in locally?▶
KME Systems provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is KME Systems | IT Support & Managed IT Services average response time for tickets in Irvine, California, and do you offer after-hours support?▶
KME Systems typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that client operations run smoothly at all times.
Does KME Systems | IT Support & Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, KME Systems is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with KME Systems | IT Support & Managed IT Services look like for a new client, and how long does it take?▶
Onboarding with KME Systems involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does KME Systems | IT Support & Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
KME Systems supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with KME Systems | IT Support & Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at KME Systems is generally structured as a flat monthly plan, allowing clients to pay based on the services they select rather than per user or device.
Customer Reviews
From start to finish, great job. Took less than 30 minutes to be resolved. Nick did a great job.
Steven is outstanding, friendly and knowledgeable. He help me understand how remote session works and guide me all throughout. He did an extra mile. EXCELLENT
Very friendly and takes their time to understand your issue. Every person I have had help me is amazing.
Seth was Awesome! He was able to help me get my account set up even when I had to run to a leak emergency during our phone call. KME has always been great to work with. Every Technician I have worked with over the years have been true professionals.
Exceptional service! My computer needed several applications installed and some troubleshooting for issues I was having. My Technician, Seth Plechas was extremely knowledgeable and was able to get everything installed and cleaned up so I could do my job without any further issues. He also answered all my questions and provided some good suggestions. He was very patient and polite. I have worked for a couple of large companies with IT Departments and this by far was the best IT experience I have had.