ITBumper – PC Repair & IT Services in Irvine, California – Managed Service Provider
Industries Served
HealthcareFinanceRetailEducationManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview

ITBumper – PC Repair & IT Services is a managed service provider based in Irvine, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, ITBumper serves various industries, providing tailored support to meet specific business needs.

Services
  • managed endpoints
  • network monitoring
  • cloud migrations
  • help desk support
  • cybersecurity solutions
  • data backups
Review Summary

Clients frequently highlight ITBumper's responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.

Service Coverage Area

ITBumper serves the Irvine area and nearby cities such as Tustin, Lake Forest, and Costa Mesa. Major freeways include the I-5 and I-405, with recognizable landmarks like the Irvine Spectrum Center.

Pricing Model

Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.

FAQ

Services typically cover managed endpoints, networks, cloud, help desk, security, and backups, with local industry experience as needed.

Average response times are typically within business hours for standard tickets, with urgent issues prioritized. After-hours support may be available by arrangement.

Core cybersecurity services can include endpoint protection, patching, MFA, backups, and security monitoring. Compliance guidance for HIPAA or PCI depends on scope.

Onboarding usually includes discovery, device and account setup, tool deployment, documentation, and a kickoff. Timelines vary by size and complexity.

Commonly supported platforms include Microsoft 365, Azure or Google Workspace, along with backup and disaster recovery solutions.

Pricing is often per user or per device with optional bundles; fixed monthly plans are common. Exact terms depend on the selected scope.

Customer Reviews

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