Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Geek IT Done is a managed service provider located in Irvine, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer satisfaction, Geek IT Done aims to empower businesses by providing tailored IT support and innovative technology solutions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Geek IT Done's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, with many recommending their services.
Service Coverage Area
Geek IT Done serves the Irvine area and surrounding cities such as Tustin, Lake Forest, and Costa Mesa. Major freeways include the I-5 and I-405, with local landmarks like the Irvine Spectrum Center and the University of California, Irvine.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Geek IT Done provide in Irvine, California, and which industries do you specialize in locally?▶
Geek IT Done provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Geek IT Done average response time for tickets in Irvine, California, and do you offer after-hours support?▶
Geek IT Done typically has a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service for their clients.
Does Geek IT Done handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Geek IT Done is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Geek IT Done look like for a new client, and how long does it take?▶
Onboarding with Geek IT Done involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Geek IT Done support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Geek IT Done supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Geek IT Done and is it per user, per device, or a flat monthly plan?▶
Pricing at Geek IT Done is flexible, typically based on a per user or per device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews
My computer was a disaster zone – slow, glitchy, and throwing error messages like confetti. I panicked, but then I remembered Geek IT Done, and let me tell you, they were lifesavers! From the first call, they were friendly, professional, and incredibly knowledgeable. They listened patiently to my tech woes and quickly diagnosed the problem. They even offered several solutions, explaining each clearly so I could make an informed decision. I opted for their on-site service, and the technician arrived promptly. He was courteous, efficient, and explained everything he was doing in a way I could understand. No tech jargon here! He fixed the issues quickly and completely, even going the extra mile to optimize my system for better performance. The results? Amazing! My computer is now lightning fast, stable, and error-free. It's like having a brand new machine! But Geek IT Done didn't stop there. They followed up with me a few days later to ensure everything was still running smoothly and even offered helpful tips for future maintenance. That's what I call going above and beyond! Overall, I cannot recommend Geek IT Done highly enough. They are tech experts, problem solvers, and genuinely nice people. If you're having any computer issues, big or small, don't hesitate to call them. You won't be disappointed!
Working with Geek IT Done has helped my business so much. I was struggling with setting-up my email and navigating the various computer things as needed. They came in and completed the whole process for me in about 2 hours, and then even set reminders to come-back and finish up the last steps when they were necessary. I'm blown away. A great service.
Morgan was a joy to work with and charged a fair price. I needed help with my computer and he was very responsive. In addition, he was very honest on what was wrong. Im sure I was not his biggest client but he treated me like it. I would HIGHLY recommend Morgan/Geek IT done!!
Starting a new business and was trying to wrap my head around all the Technical IT, Compliant back up solutions for sensitive docs, and phone system, until I called Geek It Done. They helped me get my business up and running and couldnt be happier. Would highly recommend.
Great service. I called Geek it done as my laptop was acting out. Morgan got back to me within 5 minutes, drove to me and fixed everything on sight. Never had issues ever since. Highly recommend!