Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
EZ Tek Solutions is a managed service provider located in Irvine, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on responsiveness and reliability, EZ Tek Solutions serves various industries, ensuring that clients receive tailored support that meets their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend EZ Tek Solutions for their quick response times and reliable service. The team is noted for their effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
EZ Tek Solutions serves the Irvine area and nearby cities such as Tustin, Lake Forest, and Costa Mesa. The business is conveniently located near the I-5 and I-405 freeways, close to the Irvine Spectrum Center.
Pricing Model
EZ Tek Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does EZ Tek Solutions provide in Irvine, California, and which industries do you specialize in locally?▶
EZ Tek Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is EZ Tek Solutions average response time for tickets in Irvine, California, and do you offer after-hours support?▶
EZ Tek Solutions typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does EZ Tek Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, EZ Tek Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with EZ Tek Solutions look like for a new client, and how long does it take?▶
Onboarding with EZ Tek Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does EZ Tek Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
EZ Tek Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with EZ Tek Solutions and is it per user, per device, or a flat monthly plan?▶
EZ Tek Solutions generally utilizes a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews
I have been very happy with the services of EZ Tek Support, they are able to get back to me quickly when I am having urgent issues and I feel confident that they are keeping my technology safe.
EZTek is a "go to" for law firms needing tech support. They are responsive, knowledgable, hard working and very patient.
This team is absolutely amazing at taking care of us. They ensure that our operations run smoothly and that our team encounters no issues. Their responsiveness to any problems we may encounter is impressive. A big shout out to Mark, Katie, and, of course, Celina! ðŸ™ÂðŸÂ¼
Mark and his team have been a lifesaver! I just started my law firm, and they were awesome in setting up both my home and office computers, and phones everything from A to Z! EZ Tek Support is always available when I need them. I have peace of mind knowing I have an expert supporting my firm. EZ Tek support has an excellent workflow and a great price!
Was referred to Mark/EZ Tek for a specific IT issue we were experiencing. Mark was exceptional from start to finish. Excellent communication, understanding of our issues, providing a thorough plan to complete the work at a very fair price and completing everything as outlined. Will be hiring EZ Tek on as our full time IT support partner very soon!