Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cynexlink is a managed service provider based in Irvine, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technologies, Cynexlink helps organizations streamline their IT processes, ensuring reliable support and proactive management tailored to the unique needs of various industries in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Cynexlink for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Cynexlink serves the Irvine area and surrounding cities such as Tustin, Newport Beach, and Costa Mesa. Major freeways include the I-5 and I-405, with notable landmarks like the Irvine Spectrum Center.
Pricing Model
Cynexlink offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to accommodate varying business needs.
FAQ
What services does Cynexlink provide in Irvine, California, and which industries do you specialize in locally?▶
Cynexlink offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Cynexlink average response time for tickets in Irvine, California, and do you offer after-hours support?▶
Cynexlink typically has a rapid response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Cynexlink handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cynexlink is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Cynexlink look like for a new client, and how long does it take?▶
Onboarding with Cynexlink involves a comprehensive assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Cynexlink support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cynexlink supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Cynexlink and is it per user, per device, or a flat monthly plan?▶
Cynexlink offers flexible pricing options, typically based on a per user or per device model, as well as flat monthly plans with tiered services to suit different business needs.
Customer Reviews
I've been working with Cynexlink for over a year now, and I can’t recommend them highly enough! Their team has been incredibly proactive, always one step ahead of any potential issues. I’ve had the pleasure of working with Bilal on a few projects, and his expertise and enthusiasm are truly impressive. He’s always so patient and explains everything in detail. The support from the Cynexlink staff has been exceptional across the board. Highly recommend them for anyone looking for top-notch IT services!
I have been thoroughly impressed with Cynexlink and their support team. Cynexlink’s team and their services are what sets them apart. It doesn’t matter if it’s a small query or a complex technical issue they handle all the issues with promptness. I have had the pleasure of building a relation with Adam from the marketing team and he’s the friendliest person I have met. He always handles constructive criticism with a great attitude and then works on fixing the issue. It's shows that they genuinely care about their customers, and this is reflected in the quality of service they provide. I 100% recommend doing business with them!!
I've had the pleasure of working with Cynexlink for the past six months, and I must say, their IT services are outstanding. From the initial consultation to the implementation phase, their team demonstrated a deep understanding of our needs and delivered solutions that exceeded our expectations. They handled our major system overhaul with impressive efficiency, ensuring minimal downtime and seamless integration. The professionalism and reliability of Cynexlink have been a breath of fresh air in the IT services industry. Highly recommended for anyone in need of dependable and knowledgeable IT support.
So far, Cynexlink has been a pretty good fit for our IT needs. The team is friendly and always ready to help out. Omar has been especially great – really patient and down to earth. He makes tackling tech problems a lot less stressful. I've been searching for such a company for a long time, now I'm currently satisfied with this experience, and I highly recommend them!
Cynexlink delivered on their promises. Their team was professional and the solutions they provided worked well for our needs. A reliable choice for IT services. So, Good service overall. They improved our system performance significantly. With continuous following up