Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
BlackTie IT is a managed service provider based in Irvine, California, offering a comprehensive suite of IT solutions tailored for local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining robust IT infrastructure. With a commitment to reliability and security, BlackTie IT serves various industries, providing essential support to enhance productivity and safeguard data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise BlackTie IT for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
BlackTie IT serves the Irvine area and nearby cities such as Tustin, Costa Mesa, and Lake Forest. Major freeways include the I-5 and I-405, with local landmarks like the Irvine Spectrum Center and the Orange County Great Park.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does BlackTie IT – Managed Services | VOIP Services | IT Support | Cybersecurity Company provide in Irvine, California, and which industries do you specialize in locally?▶
BlackTie IT offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is BlackTie IT – Managed Services | VOIP Services | IT Support | Cybersecurity Company average response time for tickets in Irvine, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. BlackTie IT also provides after-hours support to ensure that clients receive assistance whenever needed.
Does BlackTie IT – Managed Services | VOIP Services | IT Support | Cybersecurity Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BlackTie IT is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with BlackTie IT – Managed Services | VOIP Services | IT Support | Cybersecurity Company look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does BlackTie IT – Managed Services | VOIP Services | IT Support | Cybersecurity Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BlackTie IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with BlackTie IT – Managed Services | VOIP Services | IT Support | Cybersecurity Company and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews
Derek and his team are one of, if not the most, experienced and efficient IT guys I have ever come across. Everything they did for us made our lives easier in every way. I cant say enough good things about Derek and his company. Highly recommend that everyone use them for whatever they can. Full on re-wiring and setting up of a brand new server, along with domain changes and various other tweaks that were requested. We TRIED to make it difficult for them but they had no issues with any of it. Thanks again Derek and to anyone reading I, again, highly recommend you use Black Tie IT for every area possible.
I found Derek on Google and called him to setup and install multiple computers for my home office as well as a security system that is integrated with those computers. Derek is a great guy and his technicians were very friendly and did the work in a timely manner. Derek also kept in touch with me after the job was done to make sure everything is working properly. He also setup a tracking system on his end to ensure that if there were any issues with the network going down at anytime he'd be able to react and solve the problem quick. Overall I was very happy with his service, staff and the work performed. I would definitely recommend Derek to friends and family.
Derek at Black Tie did an exceptional job when I started having computer issues at my business. I had him come in and take a look, he did the best he could at fixing it, but in the end I had to upgrade my computer. I am always so hesitant with IT companies/people because I'm not computer savvy and always worried that I'm being taken. Derek educated me on what he was doing and why and now I have a clean working computer and know a little more about computers and what I need for my business. A huge thank you to Derek for being knowledgeable, extremely responsive, and helping my business be more efficient! I would recommend Black Tie IT to anyone.
Derek Gentry of Black Tie IT has been a great IT consultant for many of the customers that I work with. He provides great recommendations that customer's may not be aware are possible. He is professional and friendly and I always get positive feedback from my customers. He saved the day for one of my customers having issues with their network configuration. Highly-HIGHLY recommend reaching out to Derek for a consultation to see how he can help make your office more efficient!
Derek was extremely helpful and communicative. I was trying to help build a new gaming desktop for my friend and used some old parts from a pre built pc but couldn't get it to work properly because the screen kept freezing. We kept trying to fix it for four days straight to the point we called Derek at night after his normal office hours for help. He was willing to squeeze us into his tight schedule for the next day and pick it up that night. Very satisfied with the work and dedicated effort Derek put into fixing our pc. In just a few hours he was able to get it up and running and ran tests after fixing it for hours just to make sure. Best technician around and I strongly encourage anyone with pc problems to get into contact with him. He was even willing to drop off our pc outside of his office area because it was not convenient for us to pick up. Overall, Derek is a fantastic technician and person. I called majority every pc technician in Irvine and could, with confidence, say he is the best around and definitely shows the most care in the work he does to help fix your every technical needs.