Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Mac S.O.S. is a managed service provider located in Indio, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency, Mac S.O.S. serves a diverse range of industries, providing tailored solutions that meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity
- data backups
Review Summary
Clients frequently commend Mac S.O.S. for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure in their technology needs.
Service Coverage Area
Mac S.O.S. serves the Indio area and nearby cities such as Palm Desert, La Quinta, and Coachella. The service area is accessible via major freeways including I-10 and CA-86, and is close to landmarks like the Indio Performing Arts Center.
Pricing Model
Mac S.O.S. offers a flexible pricing structure based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. Pricing may also be structured per user or per device depending on the services selected.
FAQ
What services does Mac S.O.S. provide in Indio, California, and which industries do you specialize in locally?▶
Mac S.O.S. provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, retail, finance, education, and manufacturing.
How fast is Mac S.O.S. average response time for tickets in Indio, California, and do you offer after-hours support?▶
Mac S.O.S. typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Mac S.O.S. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mac S.O.S. is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Mac S.O.S. look like for a new client, and how long does it take?▶
Onboarding with Mac S.O.S. involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Mac S.O.S. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mac S.O.S. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Mac S.O.S. and is it per user, per device, or a flat monthly plan?▶
Mac S.O.S. offers a flexible pricing model that can be structured per user, per device, or as a flat monthly plan with tiered options, allowing businesses to select the best fit for their needs.
Customer Reviews
I'm looking forward to continuing my relationship with Ryan for years to come. With 25 years of experience under his belt, I know he will remain the best in the business. I can’t wait to see how his reliable and ethical service evolves as technology advances. His expertise in computer technology assures me that there will always be someone I can trust for excellent support. I wouldn’t consider using anyone else!
With my last two computers I've purchased, Ryan has helped me transfer all my previous data and set up the new computers from start to finish. Totally did not have to worry about a thing and left with a ready-to-use computer! I trust him with my things and I trust his advice. He's very reasonable with his pricing. Such a weight of my shoulders that Ryan is always available to help and so easy to work with. For example, I once was locked out of my computer and couldn't access anything on my computer without erasing everything (literally mac sos!!). Because of the back up systems he set up for me, he was able to restore everything and the stress of losing all my data was gone. I definitely recommend him and his service to anyone that needs help with any Apple product.
Ryan is a good guy. Prompt, professional and knowledgeable. He helped us out of a difficult situation with our Apple computer. Reasonable pricing as well. We had a good experience. Highly recommend.
If Ryan can work with me he can work with anyone!!!