Industries Served
FinanceHealthcareRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
Electronic Rapid Tax Services is a managed service provider located in Indio, California, offering comprehensive IT solutions to local businesses. They specialize in providing reliable technology support, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to enhancing productivity and security, they serve various industries, helping businesses navigate the complexities of modern technology.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Electronic Rapid Tax Services for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Electronic Rapid Tax Services serves the Indio area and nearby cities such as Coachella, La Quinta, and Palm Desert. The business is conveniently located near the I-10 freeway and is close to landmarks like the Indio Performing Arts Center.
Pricing Model
The pricing model for Electronic Rapid Tax Services typically operates on a flat monthly basis with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Electronic Rapid Tax Services provide in Indio, California, and which industries do you specialize in locally?▶
Electronic Rapid Tax Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as finance, healthcare, and retail.
How fast is Electronic Rapid Tax Services average response time for tickets in Indio, California, and do you offer after-hours support?▶
The average response time for tickets at Electronic Rapid Tax Services is typically prompt, with many issues addressed within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Electronic Rapid Tax Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Electronic Rapid Tax Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Electronic Rapid Tax Services look like for a new client, and how long does it take?▶
Onboarding with Electronic Rapid Tax Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Electronic Rapid Tax Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Electronic Rapid Tax Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Electronic Rapid Tax Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Electronic Rapid Tax Services is generally structured as a flat monthly plan with options based on the number of users or devices, allowing businesses to select a plan that aligns with their needs.
Customer Reviews
So glad I came here. The Lady working there helped me get my stimulus that I never got. She spent a good amount of time and was very knowledgeable. I’m grateful for people who give good customer service.
We Received Exceptional service from the Moment we arrived. It was our first time here and Most Definitely will be returning as Marcos had a Great personality and was very Knowledgeable as we Had Stocks and real estate tax forms. The office was Clean and well maintained. The prices were Just perfect as other places take longer and aren’t as Trustworthy as this Family owned Business. I highly Recommend Electronic Rapid Tax Services for your next Taxes Needs Thank you and God Bless
This place is really great, my parents have been doing their taxes there for a really long time, Rafaela and her son's are super nice and always friendly to my dad and I, Marcos started doing my taxes with me a few years back, He's the best, super professional and really takes his time to make sure I have all my documents in order. I highly recommend this family owned business. Thank you guys so much and ill definitely keep coming back.
I have been coming to electronic rapid tax services for a little over 7years now. I have never had a problem with anyone here. I love how they’re family oriented as well as a family business. Rafaela has always been a huge help. As well as her boys. I am always well informed of every step. They have always gone above and beyond for their customers. When they make mistakes they own up to them and are always quick to help resolve them. Their pricing for there services in my opinion are some of the best. There is nothing negative I say about them. I will continue to come here for any service I need. Coming here is like having family help you.
Been getting my taxes done here 15 plus years. The lady who works here knows her stuff and my refund is always larger than expected. I have my daughter and son come here as well. Very trustworthy and have been in business 20 plus years doing taxes