Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Doc Support is a managed service provider located in Huntington Beach, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Doc Support aims to provide reliable support and proactive management for their clients' IT needs, ensuring that businesses can focus on their core operations without IT disruptions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Doc Support's responsiveness and reliability in addressing IT issues. The team's commitment to security and effective communication is also commonly praised, making them a trusted partner for local businesses.
Service Coverage Area
Doc Support serves Huntington Beach and surrounding areas including Costa Mesa, Fountain Valley, and Newport Beach. Major freeways include the 405 and 55, with local landmarks such as the Huntington Beach Pier and Bolsa Chica State Beach.
Pricing Model
Doc Support typically operates on a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Doc Support provide in Huntington Beach, California, and which industries do you specialize in locally?▶
Doc Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Doc Support average response time for tickets in Huntington Beach, California, and do you offer after-hours support?▶
Doc Support aims for a quick response time for tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Doc Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Doc Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Doc Support look like for a new client, and how long does it take?▶
Onboarding with Doc Support involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Doc Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Doc Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Doc Support and is it per user, per device, or a flat monthly plan?▶
Doc Support generally uses a flat monthly pricing model with tiered options based on services. This allows for predictable budgeting while accommodating different client needs.
Customer Reviews
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