Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Alpha & Omega Computer & Network Services, Inc. is a managed service provider located in Huntington Beach, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and cybersecurity. Their services are designed to enhance operational efficiency and protect sensitive data, making them a trusted partner for companies in various industries.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Alpha & Omega for their responsiveness and reliability. Reviews highlight their effective communication and strong focus on security, making them a preferred choice for IT support.
Service Coverage Area
Alpha & Omega serves Huntington Beach and nearby areas such as Costa Mesa, Fountain Valley, and Newport Beach. They are accessible via major freeways including the 405 and 55, and are located near the Huntington Beach Pier.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Alpha & Omega Computer & Network Services, Inc. – IT Services provide in Huntington Beach, California, and which industries do you specialize in locally?▶
Alpha & Omega offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Alpha & Omega Computer & Network Services, Inc. – IT Services average response time for tickets in Huntington Beach, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Alpha & Omega also provides after-hours support to ensure clients receive assistance when needed.
Does Alpha & Omega Computer & Network Services, Inc. – IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Alpha & Omega is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Alpha & Omega Computer & Network Services, Inc. – IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Alpha & Omega Computer & Network Services, Inc. – IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Alpha & Omega supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Alpha & Omega Computer & Network Services, Inc. – IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
I work a very fast paced sales job and Alpha Omega has always gotten issues that arise quickly resolved for me. The most recent one a few weeks ago Andrea took my call and got me in right in on demand and worked with me for over 45 minutes to and resolved my computer issue. It got me back to work quickly and also got a follow up call on my cell phone the next day. Great Service and glad the owner our our company has them in our corner. Ed Scheidt CAPO Building Specialties
It's awesome to know that for as good as I am at causing computer/system issues, Alpha & Omega are BETTER at correcting them! My problem was addressed immediately and handled literally while I was on the phone with them. With a follow up later to make sure I was happy with the result. Great staff and great customer service. I have, and will continue, to recommend them to others.
Alpha & Omega is our contract IT support. I called them to resolve an issue with my company laptop. One of their techs, Drea, took my call and worked tirelessly to resolve the problem. I was very impressed with her tenacity as well as her technical expertise.
Amazing to work with. Any Issues big or small, they always have someone that will reach out in no time, and resolve the issue that you may have. Customer service rep Andrea, is amazing. She's funny, friendly, polite and most of all, very knowledgeable. Thank You A&O
Alpha & Omega is truly the best! Their knowledge, beyond stellar expertise and wonderful customer service exceeds our expectations daily. Technology can be confusing and frustrating. Not with Alpha & Omega’s help! Nikki is fantastic! She is such an asset to our company and she is greatly appreciated! Quick and Responsive! This girl rocks!