Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Sonic Net Services is a managed service provider located in Guerneville, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Sonic Net Services aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Sonic Net Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Sonic Net Services serves the Guerneville area and nearby cities such as Monte Rio, Jenner, and Occidental. The service area is accessible via major freeways including Highway 116 and Highway 101, with local landmarks such as the Russian River and Armstrong Redwoods State Natural Reserve.
Pricing Model
Sonic Net Services typically employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Sonic Net Services provide in Guerneville, California, and which industries do you specialize in locally?▶
Sonic Net Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Sonic Net Services average response time for tickets in Guerneville, California, and do you offer after-hours support?▶
Sonic Net Services typically maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Sonic Net Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Sonic Net Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Sonic Net Services look like for a new client, and how long does it take?▶
Onboarding with Sonic Net Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does Sonic Net Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Sonic Net Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Sonic Net Services and is it per user, per device, or a flat monthly plan?▶
Sonic Net Services operates on a flat monthly pricing model with tiered options based on the services required, allowing for flexible budgeting based on user or device needs.
Customer Reviews