Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Public Information Services is a managed service provider located in Goleta, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations while maintaining secure and efficient technology environments. With a commitment to reliability and customer satisfaction, they serve various industries, helping businesses optimize their IT infrastructure and enhance productivity.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients often highlight the responsiveness and reliability of Public Information Services. Many reviews commend their effective communication and commitment to security, although some feedback indicates room for improvement in service speed.
Service Coverage Area
Public Information Services serves Goleta and nearby areas including Santa Barbara, Carpinteria, Isla Vista, and Summerland. Major freeways include US-101 and CA-154, with local landmarks such as the Goleta Beach Park and the University of California, Santa Barbara.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Public Information Services provide in Goleta, California, and which industries do you specialize in locally?▶
Public Information Services provides managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Public Information Services average response time for tickets in Goleta, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Public Information Services also offers after-hours support to ensure client needs are met promptly.
Does Public Information Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Public Information Services provides cybersecurity solutions that include compliance support for HIPAA and PCI standards, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Public Information Services look like for a new client, and how long does it take?▶
Onboarding with Public Information Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Public Information Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Public Information Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Public Information Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Public Information Services is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
Absolute scam a boy doing business with these guys I was charged a dollar when I first signed up I noticed they charged me $38.89. I had to call my bank to Dispute the charge. I noticed today that I was charged again $38.89 again I called my bank to dispute the charge. I 100% know for a fact I canceled their subscription online. They proceeded to tell me I didn’t cancel. I had to record them on my iPhone and let them know they’re fully being recorded along with the claim has been filed against them. The sad part is they only wanted to give me $19.89. I said as a customer this is unacceptable. I asked you a month ago to cancel my service they denied I even called. It got to the point they had a With me, fully agreed to refund me along with Account after 40 minutes of arguing back-and-forth. The best part is they had me wait on the phone with my bank for So we can come into agreement give me $39.89 back. This place is an absolute It every comment you read is 100% accurate. I don’t care if the owner wants to write a comment back nor do I’m telling you as a human being Business is ridiculous. If a customer is telling you, they no Nor signed up for it stop making Excuses to cover your ass. Again, avoid this at all cost.
Usually I only stick to food reviews. But due the level of customer service this company provides, I felt obliged to leave them a 5 star review. Customer service was fast, supportive, and resolved my situation with ease. I would recommend them to anyone and I look forward to using their services again in the future.
Well make sure you cancel your subscription way before 7 days is up, I got to use mine 1 day got sick went to cancel this am which is the 7th day, I thought at 7 id have enough time nope at 1.52 am they were sure to charge my cc 39.95 and wouldn't even consider giving me back a refund. Guess they needed my money more than me, I learned a lesson tho, don't get sick!
It's a scam they have you pay a dollar at first but in the finer details after a week they charge you 40 bucks. And then when you want to cancel they drag you through the mud and instead of having you just cancel from the site they make you call a number and waste your time when one click to cancel would suffice, then when you try and cancle they try to keep you by having you pay 1/4th the original new price they throw on you none of the information is up to date and according to this site I dont even exist.
Slightly useful scam. All information on this site you can find free if you know where to look. 38.99 a month but when you decide to cancel then you get an offer for close to 1/10th of the monthly cost.