Industries Served
HealthcareEducationFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
InTouch Health is a managed service provider located in Goleta, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, InTouch Health aims to empower businesses by providing tailored technology solutions that meet their specific needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend InTouch Health for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
InTouch Health serves the Goleta area and nearby cities such as Santa Barbara, Carpinteria, and Isla Vista. The business is conveniently located near Highway 101 and is close to landmarks like the Goleta Beach Park.
Pricing Model
InTouch Health typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does InTouch Health provide in Goleta, California, and which industries do you specialize in locally?▶
InTouch Health provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, finance, and retail.
How fast is InTouch Health average response time for tickets in Goleta, California, and do you offer after-hours support?▶
InTouch Health typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does InTouch Health handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, InTouch Health is experienced in managing cybersecurity and compliance for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with InTouch Health look like for a new client, and how long does it take?▶
Onboarding with InTouch Health involves an initial assessment of the client's needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does InTouch Health support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
InTouch Health supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with InTouch Health and is it per user, per device, or a flat monthly plan?▶
InTouch Health operates on a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews
InTouch Health technology has been a huge asset and positive boon to our Stroke Telehealth program. As a Comprehensive Stroke Center, having an immediate, high quality consult in our ED for every stroke patient that came through the door was essential. InTouch has allowed us to partner with some of the foremost neurologists in Chicago for that immediate feedback needed for patient planning. Traffic and conflicting emergencies are no longer an issue to get a neurologist at the bedside for our patients. They are there within five minutes of activation no matter what!
InTouch Health is an invaluable partner in providing superior telemedicine service to our facilities as evidenced by our 15 RP Lites, one Xpress, and three Viewpoint robots. Services and support with fast response by TAC keeps our robots ready for use. We not only use them for wound care but also for strokes, Neuro events, Infectious Disease, Endocrinology, Rheumatology, Toxicology, Cardiovascular Thoracic Surgery, Wound Ostomy and Continence Nursing, Congestive Heart Failure Program, Community Health, and Post-Acute Care. Using InTouch Health telemedicine for virtual visits provides quick and easy access for patients seen at our satellite locations. Patients would normally need to travel 20 to 30 miles and generally wait for appointment time later in the week. By using virtual visits, the patient’s healing time decreases because of expedited interventions.
InTouch Health has created the most user friendly, safe, reliable Telemediicine solution out there! They really put thought into creating a platform that allows the physicians and nurses who interact with it, to utlilize it with ease, even if it's been a few months since they last used it. Highly Recommend!
We have been using InTouch since 2010. They are the "Cadillac" in terms of real time continuous telehealth monitoring and have flexible options for any healthcare situation. We use them primarily for acute stroke telemedicine services in 7 acute care hospitals as well as 2 surgical hospitals.
Dr.s Russ and Lauren have helped me with a variety of old and new injuries, resulting from age and active lifestyle. Through their chiropractic care and health counseling, I have learned to adjust the way I go about things and remain healthy and active. Im far from ready to quit. I know I am not an easy case study, as I have always tended to do things full speed. Thanks for your top notch care and keeping me off the operating table!