Industries Served
Real EstateHealthcareFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup Solutions
Certifications
Microsoft PartnerCompTIA Security+
Overview
AppFolio, Inc. is a managed service provider located in Goleta, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including real estate, healthcare, and finance. With a focus on reliability and customer support, AppFolio aims to empower organizations by leveraging technology to streamline processes and safeguard data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight AppFolio's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
AppFolio, Inc. serves Goleta and surrounding areas including Santa Barbara, Carpinteria, and Isla Vista. The business is conveniently located near Highway 101 and is close to landmarks such as the Goleta Beach Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the needs of different clients.
FAQ
What services does AppFolio, Inc. provide in Goleta, California, and which industries do you specialize in locally?▶
AppFolio, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as real estate, healthcare, and finance.
How fast is AppFolio, Inc. average response time for tickets in Goleta, California, and do you offer after-hours support?▶
AppFolio, Inc. typically maintains a prompt response time for support tickets, ensuring issues are addressed quickly. They also offer after-hours support to accommodate urgent needs.
Does AppFolio, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AppFolio, Inc. is equipped to manage cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with AppFolio, Inc. look like for a new client, and how long does it take?▶
Onboarding with AppFolio, Inc. involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does AppFolio, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AppFolio, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with AppFolio, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at AppFolio, Inc. is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews
AppFolio has been my constant since joining my Property Management firm! I can base my owner and tenant success in part to the professional software and ease of communication within Appfolio. Constantly keeping up with market changes, Appfolio just makes sense for me, my clients and my business.
I’ve been an AppFolio client for six years and couldn’t be happier. The platform has been a game-changer for property management, simplifying everything from tenant communication to rent collection and maintenance tracking. Their team is consistently enhancing the software with new updates, making an already great platform even better. It’s reliable, user-friendly, and keeps getting better with every improvement. Highly recommended for anyone in property management!
I’ve been an AppFolio client for three years, and their customer service has been outstanding. Whenever I have a question or need assistance with a feature, the support team is quick to respond, knowledgeable, and always willing to go the extra mile. They ensure I have a full understanding of the platform, which has made property management much smoother. It’s clear that they’re committed to their clients’ success, and their consistent support has been invaluable. Highly recommend AppFolio for anyone seeking reliable software with excellent customer care!
As a long-time property management professional, I’ve used a lot of software, but AppFolio has transformed the way we operate. From the moment we implemented it, we saw immediate improvements in efficiency, organization, and resident satisfaction. The interface is intuitive and user-friendly, which made onboarding a breeze for our team. One of the standout features is the automationâ€â€AppFolio streamlines everything from rent collection to maintenance requests, allowing us to focus more on resident relations rather than admin work. Their support team is genuinely responsive, always ready to help, and goes above and beyond to ensure we’re getting the most out of the platform. Another big plus is the app for residents. They can make payments, submit maintenance requests, and get updates directly from their phones, which has raised our overall satisfaction levels significantly. AppFolio is more than just software; it’s an essential partner in our success. Highly recommend to any property management business looking to elevate their operations!
I have been using AppFolio for over many years between 2 companies / 5 buildings. I really appreciate the multiple avenues to get to the same tasks. The mass text/email options are great when trying to talk to multiple units. And I enjoy the ease to explain how to use AppFolio to some of my older tenants. My 2 recommendations are 1) that you might want to create a management app AND a maintenance app. What works for us office folks don't always work well for maintenance folks, who rely on their phone screen size vs the office personnel who have monitors to work with. & 2) You need to have the files attach via PDF as an option, as well.