Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TiSiTech is a managed service provider located in Glendale, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, TiSiTech helps organizations streamline their IT processes and safeguard their data, ensuring reliable and responsive service tailored to the unique needs of the community.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TiSiTech for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, providing peace of mind for businesses.
Service Coverage Area
TiSiTech serves the Glendale area and nearby cities such as Burbank, Pasadena, and La Crescenta. Major freeways include the 134 and 5, with landmarks like the Glendale Galleria and the Americana at Brand.
Pricing Model
TiSiTech typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does TiSiTech provide in Glendale, California, and which industries do you specialize in locally?▶
TiSiTech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is TiSiTech average response time for tickets in Glendale, California, and do you offer after-hours support?▶
TiSiTech aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does TiSiTech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TiSiTech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with TiSiTech look like for a new client, and how long does it take?▶
Onboarding with TiSiTech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does TiSiTech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TiSiTech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with TiSiTech and is it per user, per device, or a flat monthly plan?▶
TiSiTech generally offers a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether it be per user or per device.
Customer Reviews