Industries Served
HealthcareFinanceRetailEducationManufacturing
Cybersecurity Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Techital | IT Support, Cybersecurity is a managed service provider located in Glendale, California, specializing in comprehensive IT solutions for local businesses. They offer a range of services including cybersecurity, network management, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and responsiveness, Techital serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Techital for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Techital serves Glendale and nearby areas including Burbank, Pasadena, and La Crescenta. Major freeways such as the 134 and 5 provide convenient access, while local landmarks include the Glendale Galleria and the Americana at Brand.
Pricing Model
Techital offers flexible pricing structures that may include per user, per device, or flat monthly plans with tiered options based on service levels.
FAQ
What services does Techital | IT Support, Cybersecurity provide in Glendale, California, and which industries do you specialize in locally?▶
Techital provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Techital | IT Support, Cybersecurity average response time for tickets in Glendale, California, and do you offer after-hours support?▶
Techital typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Techital | IT Support, Cybersecurity handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Techital is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Techital | IT Support, Cybersecurity look like for a new client, and how long does it take?▶
Onboarding with Techital involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Techital | IT Support, Cybersecurity support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Techital supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Techital | IT Support, Cybersecurity and is it per user, per device, or a flat monthly plan?▶
Techital offers flexible pricing models that can be structured per user, per device, or as a flat monthly plan, allowing clients to choose the option that best fits their needs.
Customer Reviews
Nik is very knowledgeable and exceedingly professional. He knew exactly what I needed and provided it to me immediately. He has assisted me before and is always most helpful. Thanks so much, Nik!
Wonderful and thorough IT solutions. Highly recommend Techital!
If I could give more than 5 stars I would. My company had plans of switching our phone lines out and it was all rushed.. and wasn't as smooth as one would hope it would be. Well I ended up on the phone with Alex. Alex, you think he's probably just an employee there… Nope. He is the owner! The big CEO!! I don't care if your company has 10k people, or just 10 people working for you. As the owner, time is very important. When the owner sits down and personally spends 2-3 hours on your problem, you know that it's a damn good company. Alex helped get our phones back online. Which was way more complicated than I could handle. I really had no experience doing this stuff. I set up the camera system here and my boss thought that qualified me to do all this! I explained the problem/situation to Alex and with his help we got it back up and running! THANK YOU ALEX!!!!!
For years I had a different tech company which I won't bring up the name. Sure I was unhappy. Then one day when I was very frustrated a friend told me he uses a company called Techital, and I should give them a try. So very hesitant but did. This was the best call I have made and has made my life easy. Alex, the owner is amazing. Thank you Alex for everything.
The technician, Sim, was knowledgeable, friendly, efficient, and assisted me with the laptop set quickly. Thank you so much!