Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Tech Town, Inc. is a managed service provider located in Glendale, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can operate efficiently and securely. With a focus on small to medium-sized enterprises, Tech Town, Inc. delivers tailored IT support that enhances productivity and mitigates risks associated with technology.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Tech Town, Inc.'s responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Tech Town, Inc. serves Glendale and surrounding areas including Burbank, Pasadena, and La Crescenta. Major freeways in the vicinity include the 134 and 5, with local landmarks such as the Glendale Galleria and the Americana at Brand.
Pricing Model
Tech Town, Inc. employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Tech Town, Inc. provide in Glendale, California, and which industries do you specialize in locally?▶
Tech Town, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and finance.
How fast is Tech Town, Inc. average response time for tickets in Glendale, California, and do you offer after-hours support?▶
Tech Town, Inc. typically responds to support tickets within a few hours during business hours. They also offer after-hours support for urgent issues.
Does Tech Town, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Town, Inc. provides cybersecurity solutions that include compliance support for HIPAA and PCI standards.
What does onboarding with Tech Town, Inc. look like for a new client, and how long does it take?▶
Onboarding with Tech Town, Inc. involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Tech Town, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Town, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery.
How does pricing work with Tech Town, Inc. and is it per user, per device, or a flat monthly plan?▶
Tech Town, Inc. uses a flat monthly pricing model with tiered options based on services, allowing flexibility for businesses to choose what fits their needs.
Customer Reviews
I had a great experience with Tech Town. They showed up on time, acted professionally, and knew exactly what they were doing. Their product selection is top tier exclusive options you won’t find just anywhere and their pricing is just as impressive. Whether it’s a small fix or a large scale project, they truly handle it all with the same level of care and expertise. Highly recommend for anyone looking for quality service and reliable tech solutions.
I went into Tech Town last week to get my iPhone screen fixed, and was very pleased with the service. The staff was so amazing! They fixed my screen within the day and did a very clean job. Looked good as new. Thanks Chris!
The last place I took my iPhone, I'm not sure what they did but my screen acted up only a week after I had it "fixed". I brought it to Tech Town and they took care of me and explained how the other guys had used a cheap screen replacement. Couldn't be happier with Chris and his service!
My friend referred me to tech town for a repair on my laptop. Chris was amazing. He fixed my laptop in a day. I'm very glad I stopped by to check out their services before going to Apple. I saved so much money and was very pleased with the results.
Just got a MacBook Pro from here and it was definitely better than crawling over people at the apple store. I told them my needs for a computer and they matched me with what I needed without up selling every little thing in the store either. Plus their coffee was really good lol