Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Fivestar IT is a managed service provider located in Glendale, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Fivestar IT serves a diverse range of industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Fivestar IT for their responsiveness and reliability. The team is noted for their effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Fivestar IT serves Glendale and surrounding areas including Burbank, Pasadena, and La Crescenta. Major freeways nearby include the 134 and 5, with recognizable landmarks such as the Glendale Galleria and Forest Lawn Memorial Park.
Pricing Model
Fivestar IT typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Fivestar IT provide in Glendale, California, and which industries do you specialize in locally?▶
Fivestar IT provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Fivestar IT average response time for tickets in Glendale, California, and do you offer after-hours support?▶
Fivestar IT typically responds to support tickets within a few hours during business hours. They also offer after-hours support for urgent issues.
Does Fivestar IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fivestar IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Fivestar IT look like for a new client, and how long does it take?▶
Onboarding with Fivestar IT involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks.
What tools and platforms does Fivestar IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fivestar IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions.
How does pricing work with Fivestar IT and is it per user, per device, or a flat monthly plan?▶
Fivestar IT uses a flat monthly pricing model with tiered options based on services, allowing flexibility for businesses in budgeting their IT expenses.
Customer Reviews