Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Alternate Network Technologies Inc. is a managed service provider located in Glendale, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, they aim to empower organizations by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Alternate Network Technologies Inc. for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Alternate Network Technologies Inc. serves Glendale and nearby areas such as Burbank, Pasadena, and La Crescenta. Major freeways include the 134 and 5, with recognizable landmarks like the Glendale Galleria and Forest Lawn Memorial Park.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, accommodating different business sizes and needs. They may also offer per user or per device pricing depending on the services selected.
FAQ
What services does Alternate Network Technologies Inc. provide in Glendale, California, and which industries do you specialize in locally?▶
Alternate Network Technologies Inc. offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Alternate Network Technologies Inc. average response time for tickets in Glendale, California, and do you offer after-hours support?▶
The average response time for tickets at Alternate Network Technologies Inc. is typically within a few hours. They also provide after-hours support to ensure client needs are met at all times.
Does Alternate Network Technologies Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Alternate Network Technologies Inc. is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Alternate Network Technologies Inc. look like for a new client, and how long does it take?▶
Onboarding with Alternate Network Technologies Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Alternate Network Technologies Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Alternate Network Technologies Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Alternate Network Technologies Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Alternate Network Technologies Inc. is generally structured as a flat monthly plan, with options for per user or per device pricing based on the services selected by the client.
Customer Reviews
I am using A. N. T. to set up my office. The team is knowledgeable, friendly, reliable and efficient. I’ve had other tech guys come in and charge me insane rates to just watch programs download whilst twiddling their thumbs. The worker who came to help me and I am working with to set up my office was able to explain to me what he was doing, in a way I could understand. I’m so happy to have found this company and will be referring everyone to them!
By far the best place to reach out to for any help whether it's phone systems or computers. Super trustworthy and always there to get the job done!
Very professional team. Helped me with my IT needs and gave us a reliable phone system. Thank you, Chris.
Customer service is stupendous!