Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Help IT Tech is a managed service provider based in Garden Grove, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security for small to medium-sized enterprises. By leveraging advanced technology and expert support, Help IT Tech aims to empower businesses in the region to thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Help IT Tech for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring peace of mind for their customers.
Service Coverage Area
Help IT Tech serves the Garden Grove area and nearby cities such as Anaheim, Santa Ana, and Orange. Major freeways include the 22 and 5, with local landmarks like the Garden Grove Park and the Crystal Cathedral.
Pricing Model
Help IT Tech offers flexible pricing structures, including per user and per device options, as well as flat monthly plans with tiered service levels to accommodate various business needs.
FAQ
What services does Help IT Tech provide in Garden Grove, California, and which industries do you specialize in locally?▶
Help IT Tech provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Help IT Tech average response time for tickets in Garden Grove, California, and do you offer after-hours support?▶
Help IT Tech typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Help IT Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Help IT Tech is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with Help IT Tech look like for a new client, and how long does it take?▶
Onboarding with Help IT Tech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Help IT Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Help IT Tech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Help IT Tech and is it per user, per device, or a flat monthly plan?▶
Help IT Tech offers flexible pricing models that can be structured per user, per device, or as a flat monthly plan, allowing businesses to choose the option that best fits their needs.
Customer Reviews
We spent a great deal of time looking for a supplier that could help us get set up on our computer networking and we urgently needed a good networking system for our team. I've had great experience working with Help IT Tech, so glad I discovered them. Their service and speed of delivery exceeded my expectations. After dealing with previous support providers, I can finally say Help IT Tech offers the best IT support. Great service!
A professional wonderful service. Efficient and energetic… he took the task at hand and had everything done. An excellent motivated person who communicates and gets the job done. Thank you for a job well done!