Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Top Tech Inc is a managed service provider located in Fresno, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, catering to a diverse range of industries. By leveraging advanced technology and expertise, Top Tech Inc helps organizations enhance their operational efficiency and security, ensuring reliable IT support tailored to their specific needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Top Tech Inc's responsiveness and reliability in managing their IT needs. Many reviews emphasize the company's strong communication skills and commitment to security, although some feedback indicates room for improvement in service consistency.
Service Coverage Area
Top Tech Inc serves the Fresno area, including nearby cities such as Clovis, Sanger, and Selma. The business is conveniently located near Freeway 41 and Freeway 99, close to landmarks like the Fresno Yosemite International Airport.
Pricing Model
Top Tech Inc offers a flexible pricing structure based on a flat monthly fee, which can vary depending on the services utilized. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Top Tech Inc provide in Fresno, California, and which industries do you specialize in locally?▶
Top Tech Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Top Tech Inc average response time for tickets in Fresno, California, and do you offer after-hours support?▶
Top Tech Inc aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Top Tech Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Top Tech Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Top Tech Inc look like for a new client, and how long does it take?▶
Onboarding with Top Tech Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Top Tech Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Top Tech Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Top Tech Inc and is it per user, per device, or a flat monthly plan?▶
Top Tech Inc utilizes a flat monthly pricing model that can be customized based on the services provided, allowing businesses to choose the best fit for their needs.
Customer Reviews