RealTime CA – Fresno Managed IT Service & Support For Business in Fresno, California – Managed Service Provider
Industries Served
HealthcareFinanceRetail
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview

RealTime CA – Fresno Managed IT Service & Support For Business provides comprehensive IT solutions tailored for local businesses in Fresno and surrounding areas. They specialize in managed services, including network monitoring, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. Their commitment to reliability and customer service makes them a trusted partner for businesses seeking to enhance their technology infrastructure.

Services
  • Managed endpoints
  • Network monitoring
  • Cloud migrations
  • Help desk support
  • Cybersecurity solutions
  • Data backups
Review Summary

Clients frequently highlight RealTime CA's responsiveness and reliability in addressing IT issues. The team's effective communication and commitment to security are also commonly praised, making them a preferred choice for managed IT services.

Service Coverage Area

RealTime CA serves Fresno and nearby cities such as Clovis, Madera, and Selma. Major freeways include Highway 41 and Highway 99, with landmarks like the Fresno Convention Center and Woodward Park.

Pricing Model

Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate various business needs.

FAQ

RealTime CA offers a range of services including managed IT support, cybersecurity, and cloud solutions. They specialize in serving industries such as healthcare, finance, and retail.

The average response time for tickets is typically within a few hours during business hours. RealTime CA also provides after-hours support to ensure critical issues are addressed promptly.

Yes, RealTime CA is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.

Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.

RealTime CA supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions, ensuring comprehensive IT support for clients.

Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the specific needs of each business.

Customer Reviews

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