Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
NetMaster is a managed service provider based in Fresno, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. By leveraging advanced technology and industry best practices, NetMaster aims to enhance operational efficiency and security for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend NetMaster for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
NetMaster serves the Fresno area and surrounding cities such as Clovis, Madera, and Selma, conveniently located near major freeways like Highway 41 and Highway 99. The service area includes recognizable landmarks such as Woodward Park and the Fresno Chaffee Zoo.
Pricing Model
NetMaster offers flexible pricing structures, typically based on a per-user or per-device model. They also provide flat monthly plans with tiered options to accommodate various business needs.
FAQ
What services does NetMaster provide in Fresno, California, and which industries do you specialize in locally?▶
NetMaster provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is NetMaster average response time for tickets in Fresno, California, and do you offer after-hours support?▶
NetMaster typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does NetMaster handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NetMaster is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with NetMaster look like for a new client, and how long does it take?▶
Onboarding with NetMaster involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does NetMaster support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NetMaster supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with NetMaster and is it per user, per device, or a flat monthly plan?▶
NetMaster offers pricing based on a per-user or per-device model, as well as flat monthly plans with tiered options to suit different business needs.
Customer Reviews