Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Forward Advantage is a managed service provider based in Fresno, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. By leveraging advanced technology and expert support, Forward Advantage helps organizations streamline their IT processes and safeguard their data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Forward Advantage for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Forward Advantage serves the Fresno area, including nearby cities such as Clovis, Sanger, and Selma. Major freeways include Highway 41 and Highway 99, with local landmarks like the Fresno Chaffee Zoo and Woodward Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Forward Advantage provide in Fresno, California, and which industries do you specialize in locally?▶
Forward Advantage provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Forward Advantage average response time for tickets in Fresno, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Forward Advantage also offers after-hours support to ensure clients receive assistance when needed.
Does Forward Advantage handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Forward Advantage is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Forward Advantage look like for a new client, and how long does it take?▶
Onboarding with Forward Advantage involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Forward Advantage support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Forward Advantage supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with Forward Advantage and is it per user, per device, or a flat monthly plan?▶
Pricing with Forward Advantage is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
Customer Reviews