Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
DPS Telecom is a managed service provider based in Fresno, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security. With a focus on small to medium-sized enterprises, DPS Telecom delivers tailored support to meet the unique needs of their clients, ensuring reliable and secure IT environments.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend DPS Telecom for their responsiveness and reliability. The team is noted for effective communication and strong security measures, contributing to a positive overall experience.
Service Coverage Area
DPS Telecom serves the Fresno area, including nearby cities such as Clovis, Madera, and Selma. Major freeways include Highway 41 and Highway 99, with local landmarks like the Fresno Chaffee Zoo and the Tower Theatre.
Pricing Model
DPS Telecom typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does DPS Telecom provide in Fresno, California, and which industries do you specialize in locally?▶
DPS Telecom provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is DPS Telecom average response time for tickets in Fresno, California, and do you offer after-hours support?▶
DPS Telecom typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does DPS Telecom handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DPS Telecom provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with DPS Telecom look like for a new client, and how long does it take?▶
Onboarding with DPS Telecom involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does DPS Telecom support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DPS Telecom supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with DPS Telecom and is it per user, per device, or a flat monthly plan?▶
DPS Telecom generally uses a flat monthly pricing model with tiered options based on the services provided, allowing for flexibility in budgeting for IT support.
Customer Reviews