Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Donor Network West is a managed service provider located in Fresno, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including cybersecurity, network management, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry best practices, Donor Network West aims to enhance operational efficiency and security for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Donor Network West for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for their customers.
Service Coverage Area
Donor Network West serves the Fresno area and nearby cities such as Clovis, Madera, and Selma. They are conveniently located near Freeway 41 and Freeway 99, close to landmarks like River Park and Woodward Park.
Pricing Model
The pricing structure at Donor Network West is typically based on a flat monthly fee with tiered options available, allowing businesses to choose a plan that best fits their needs.
FAQ
What services does Donor Network West provide in Fresno, California, and which industries do you specialize in locally?▶
Donor Network West provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Donor Network West average response time for tickets in Fresno, California, and do you offer after-hours support?▶
The average response time for tickets at Donor Network West is typically within one hour. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Donor Network West handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Donor Network West is equipped to handle cybersecurity and compliance for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Donor Network West look like for a new client, and how long does it take?▶
Onboarding with Donor Network West involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the requirements.
What tools and platforms does Donor Network West support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Donor Network West supports a variety of tools and platforms including Microsoft 365, Google Workspace, and comprehensive backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Donor Network West and is it per user, per device, or a flat monthly plan?▶
Pricing at Donor Network West is structured as a flat monthly plan with tiered options based on the services required, allowing flexibility for businesses of all sizes.
Customer Reviews