Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoBackup and disaster recovery solutions
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
DKO Digital is a managed service provider based in Fresno, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, DKO Digital provides tailored support that helps clients navigate the complexities of technology, ensuring reliable performance and peace of mind.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend DKO Digital for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
DKO Digital serves the Fresno area, including nearby cities such as Clovis, Madera, and Selma. The service area is accessible via major freeways like Highway 41 and Highway 99, with local landmarks including the Fresno Chaffee Zoo and Woodward Park.
Pricing Model
DKO Digital typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does DKO Digital provide in Fresno, California, and which industries do you specialize in locally?▶
DKO Digital offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is DKO Digital average response time for tickets in Fresno, California, and do you offer after-hours support?▶
DKO Digital typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does DKO Digital handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DKO Digital is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with DKO Digital look like for a new client, and how long does it take?▶
Onboarding with DKO Digital involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does DKO Digital support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DKO Digital supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with DKO Digital and is it per user, per device, or a flat monthly plan?▶
DKO Digital generally uses a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in budgeting for IT support.
Customer Reviews