Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Datatech is a managed service provider located in Fresno, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Datatech offers tailored support that enhances productivity and minimizes downtime, making them a valuable partner for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Datatech for their responsiveness and reliability in addressing IT issues. The team's commitment to security and effective communication stands out in reviews, highlighting their dedication to customer satisfaction.
Service Coverage Area
Datatech serves the Fresno area, including nearby cities such as Clovis, Madera, and Selma. Major freeways include Highway 41 and Highway 99, with local landmarks like the Fresno Chaffee Zoo and the Tower Theatre.
Pricing Model
Datatech employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Datatech provide in Fresno, California, and which industries do you specialize in locally?▶
Datatech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Datatech average response time for tickets in Fresno, California, and do you offer after-hours support?▶
Datatech typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Datatech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Datatech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Datatech look like for a new client, and how long does it take?▶
Onboarding with Datatech involves an initial assessment of IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Datatech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Datatech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to meet diverse client needs.
How does pricing work with Datatech and is it per user, per device, or a flat monthly plan?▶
Datatech utilizes a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews