Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco PartnerCompTIA Security+
Overview
CTS – Computer Technology Solutions, Inc. is a managed service provider based in Fresno, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer support, CTS serves various industries, helping organizations leverage technology to achieve their goals.
Services
- Managed IT services
- Network monitoring
- Cybersecurity solutions
- Cloud migrations
- Data backups
- Help desk support
Review Summary
Clients frequently highlight CTS's responsiveness and reliability in managing their IT needs. The company is praised for its effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
CTS serves the Fresno area and nearby cities such as Clovis, Madera, and Sanger. Major freeways include Highway 41 and Highway 99, with landmarks like the Fresno Convention Center and Woodward Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans depending on the services selected.
FAQ
What services does CTS – Computer Technology Solutions, Inc. provide in Fresno, California, and which industries do you specialize in locally?▶
CTS offers a variety of IT services including managed IT, network monitoring, cybersecurity, and cloud solutions. They specialize in industries such as healthcare, finance, education, and retail.
How fast is CTS – Computer Technology Solutions, Inc. average response time for tickets in Fresno, California, and do you offer after-hours support?▶
CTS aims for a quick response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does CTS – Computer Technology Solutions, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CTS has expertise in cybersecurity and compliance, including HIPAA and PCI standards, ensuring that clients meet necessary regulatory requirements.
What does onboarding with CTS – Computer Technology Solutions, Inc. look like for a new client, and how long does it take?▶
Onboarding with CTS involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does CTS – Computer Technology Solutions, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CTS supports a wide range of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with CTS – Computer Technology Solutions, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at CTS is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services selected.
Customer Reviews