Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Bitdev is a managed service provider located in Fresno, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while Bitdev manages their IT infrastructure. With a commitment to reliability and security, Bitdev serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Bitdev for their responsiveness and reliability. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Bitdev serves the Fresno area and nearby cities such as Clovis, Madera, and Selma. Major freeways include Highway 41 and Highway 99, with landmarks like River Park and the Fresno Chaffee Zoo.
Pricing Model
Bitdev offers flexible pricing structures, typically based on a per-user or per-device model. They also provide flat monthly plans with tiered options to accommodate different business needs.
FAQ
What services does Bitdev provide in Fresno, California, and which industries do you specialize in locally?▶
Bitdev provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Bitdev average response time for tickets in Fresno, California, and do you offer after-hours support?▶
Bitdev typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Bitdev handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Bitdev is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Bitdev look like for a new client, and how long does it take?▶
Onboarding with Bitdev involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Bitdev support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Bitdev supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data security and accessibility.
How does pricing work with Bitdev and is it per user, per device, or a flat monthly plan?▶
Bitdev offers pricing based on a per-user or per-device model, as well as flat monthly plans with tiered options to suit different business sizes and needs.
Customer Reviews