Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
1st Responder IT Services is a managed service provider based in Fresno, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, they aim to empower businesses by leveraging technology effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend 1st Responder IT Services for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
1st Responder IT Services serves Fresno and surrounding areas including Clovis, Madera, Selma, and Sanger. They are conveniently located near Highway 41 and Highway 99, close to landmarks such as Woodward Park and the Fresno Chaffee Zoo.
Pricing Model
The pricing model at 1st Responder IT Services is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does 1st Responder IT Services provide in Fresno, California, and which industries do you specialize in locally?▶
1st Responder IT Services provides a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is 1st Responder IT Services average response time for tickets in Fresno, California, and do you offer after-hours support?▶
The average response time for tickets at 1st Responder IT Services is typically within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does 1st Responder IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, 1st Responder IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with 1st Responder IT Services look like for a new client, and how long does it take?▶
Onboarding with 1st Responder IT Services involves an initial assessment of the client's IT needs followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does 1st Responder IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
1st Responder IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with 1st Responder IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at 1st Responder IT Services is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized to fit the needs of different businesses.
Customer Reviews