Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PlanetMagpie IT Support is a managed service provider based in Fremont, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, PlanetMagpie serves a diverse range of industries, providing tailored support that enhances productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend PlanetMagpie IT Support for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
PlanetMagpie IT Support serves Fremont and nearby cities such as Newark, Union City, and Hayward. The service area is accessible via major freeways including I-880 and I-680, and is close to landmarks like Lake Elizabeth and the Niles Essanay Silent Film Museum.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different business needs. This flexibility allows clients to choose a model that best fits their operational requirements.
FAQ
What services does PlanetMagpie IT Support provide in Fremont, California, and which industries do you specialize in locally?▶
PlanetMagpie IT Support provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is PlanetMagpie IT Support average response time for tickets in Fremont, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. PlanetMagpie IT Support also offers after-hours support to ensure clients receive assistance when needed.
Does PlanetMagpie IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PlanetMagpie IT Support is equipped to handle cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with PlanetMagpie IT Support look like for a new client, and how long does it take?▶
Onboarding with PlanetMagpie IT Support involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does PlanetMagpie IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PlanetMagpie IT Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with PlanetMagpie IT Support and is it per user, per device, or a flat monthly plan?▶
Pricing with PlanetMagpie IT Support is flexible, offering options for per-user or per-device billing, as well as flat monthly plans to accommodate different business needs.
Customer Reviews