Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Tropolis Tech Support & Managed Services provides comprehensive IT solutions tailored for small to medium-sized businesses in Fountain Valley, California, and surrounding areas. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that local businesses can operate efficiently and securely. With a focus on reliability and customer support, IT Tropolis aims to enhance productivity and protect client data through innovative technology solutions.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud migrations
- Network monitoring
- Help desk support
- Data backups
Review Summary
Clients frequently highlight IT Tropolis for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for local businesses.
Service Coverage Area
IT Tropolis serves Fountain Valley and nearby cities such as Huntington Beach, Costa Mesa, and Westminster. Major freeways include the 405 and 22, with local landmarks like the Fountain Valley Recreation Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does IT Tropolis Tech Support & Managed Services provide in Fountain Valley, California, and which industries do you specialize in locally?▶
IT Tropolis offers managed IT services, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is IT Tropolis Tech Support & Managed Services average response time for tickets in Fountain Valley, California, and do you offer after-hours support?▶
IT Tropolis typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does IT Tropolis Tech Support & Managed Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Tropolis provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with IT Tropolis Tech Support & Managed Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT Tropolis Tech Support & Managed Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Tropolis supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with IT Tropolis Tech Support & Managed Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews
I highly recommend IT Tropolis Support and Managed Services for all of your business technology needs. Bob is friendly, prompt, knowledgeable and reliable. He helps us update and maintain our company emails, new hardware and troubleshooting as well. He helped up solve a complex office phone issue when Verizon and Spectrum could not.
Bob did an excellent job setting up our new office and getting us going! He came to our rescue right away, was very professional and knows what he's doing! We had a great exp experience with IT Tropolis and would highly recommend them! Thank you, Bob!
Bob is the best! I live in Fountain Valley and I do my best to support local businesses. Bob is quick to respond, professional, and friendly. I am thrilled to have found Bob to handle my business' IT needs, and have full confidence that I am in good hands.
Dealing with IT Tropolis has been a great pleasure over the last 5 years. It's rare to find such a response knowledgeable effective and friendly service provider. Any time there's an issue they go above and beyond to make sure the problem is solved. It's a comfort to know that if anything happens with my systems I have them to take care of it right away. Running a business is hard enough, I'm happy I found IT Tropolis to make it easier! Highly recommended !
Bob and his team at IT Tropolis are on it when it comes to server maintenance. He has rolled out Virtual Servers on pre configured hardware for us and is very pro-active on monitoring. I appreciate the amount of care and honesty they bring to the table.