Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Total Care is a managed service provider based in Foster City, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while IT Total Care handles their technology needs. With a commitment to reliability and customer satisfaction, they serve various industries, providing tailored support to enhance productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend IT Total Care for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
IT Total Care serves Foster City and surrounding areas including San Mateo, Burlingame, and Redwood City. Major freeways include Highway 101 and Highway 92, with local landmarks such as the Foster City Lagoon and Leo J. Ryan Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
FAQ
What services does IT Total Care provide in Foster City, California, and which industries do you specialize in locally?▶
IT Total Care provides managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is IT Total Care average response time for tickets in Foster City, California, and do you offer after-hours support?▶
IT Total Care typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does IT Total Care handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Total Care is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, providing tailored solutions to meet regulatory standards.
What does onboarding with IT Total Care look like for a new client, and how long does it take?▶
Onboarding with IT Total Care involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT Total Care support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Total Care supports a variety of tools and platforms including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with IT Total Care and is it per user, per device, or a flat monthly plan?▶
Pricing with IT Total Care is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews