Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Terra Office Solutions is a managed service provider located in Escondido, California, dedicated to delivering comprehensive IT services to local businesses. They specialize in network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. By leveraging advanced technology and industry best practices, Terra Office Solutions helps businesses enhance productivity and reduce downtime, making them a valuable partner for companies in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Terra Office Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Terra Office Solutions serves Escondido and surrounding areas, including San Marcos, Vista, and Rancho Bernardo. The service area is accessible via major freeways such as Interstate 15 and Highway 78, with landmarks like the San Diego Zoo Safari Park nearby.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Terra Office Solutions provide in Escondido, California, and which industries do you specialize in locally?▶
Terra Office Solutions offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Terra Office Solutions average response time for tickets in Escondido, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Terra Office Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Terra Office Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Terra Office Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Terra Office Solutions look like for a new client, and how long does it take?▶
Onboarding with Terra Office Solutions involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Terra Office Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Terra Office Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Terra Office Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Terra Office Solutions is generally based on a per user or per device model, with options for flat monthly plans that provide flexibility based on the services required.
Customer Reviews
Terra Office Solutions have provided excellent copier service for our office for many years. Recently we had an issue with the copier / printer. Steve's team had a new copier to us very quickly and we were back up an running. Thank you Steve and Jordan for all your help!
Great company. We had a very bad experience with the last company we bought the printer from. They sold us an old over used printer. Terra came in and installed a new printer for us and showed us the memory of the printer so we know the product is not used a lot and they have been responsive since then every time we have called in. I highly recommend them to anyone looking for quality printer and service for the printer.
If you’re looking for a new printer service, your search is over! I cannot recommend them enough! Not only are they knowledgeable and quick to respond, but they have exceptional customer service!
Terra Office Solutions provides exceptional customer service. They always respond to our requests promptly. Whenever they come out for service they are are always transparent with their recommendations. Recently had a new copier delivered and setup and the process was seamless! Thank you Steve and your wonderful team!!
Terra Office Solutions is a great company to work with for any of your copier services and sales. They came to our business fast when we needed our copier fixed/replaced asap. They got it done very quick and efficiently. Thanks for all your help, we've got a brand new copier that is working great now!