Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Defense Phone Repair is a managed service provider located in Escondido, California, specializing in IT services for local businesses. They offer a range of solutions including managed endpoints, network monitoring, and cybersecurity. By focusing on reliability and security, Tech Defense aims to enhance operational efficiency for clients in various industries, ensuring that businesses can thrive in a technology-driven environment.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tech Defense Phone Repair for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT services.
Service Coverage Area
Tech Defense Phone Repair serves Escondido and nearby areas including San Marcos, Vista, and Rancho Bernardo. Major freeways in the vicinity include Interstate 15 and Highway 78, with local landmarks such as the San Diego Zoo Safari Park and Kit Carson Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services depending on client needs.
FAQ
What services does Tech Defense Phone Repair provide in Escondido, California, and which industries do you specialize in locally?▶
Tech Defense Phone Repair offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and finance.
How fast is Tech Defense Phone Repair average response time for tickets in Escondido, California, and do you offer after-hours support?▶
Tech Defense Phone Repair typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure continuous service for their clients.
Does Tech Defense Phone Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Defense Phone Repair is equipped to handle cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Tech Defense Phone Repair look like for a new client, and how long does it take?▶
Onboarding with Tech Defense Phone Repair involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Tech Defense Phone Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Defense Phone Repair supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tech Defense Phone Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at Tech Defense Phone Repair is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services needed.
Customer Reviews
Extremely quick service and excellent customer service. I was surprised how simple the process was to complete. I got a perfect picture on both a phone case and a pop socket. Highly recommend for a personalized phone case. Update: Brought the pop socket back for a refresh and it was reprinted in no time with no questions. As beautiful as the first day!
I'm taken aback at the quality of the print on my new case. If you want the ultimate personalization of your phone case then this is the place to go. Very inexpensive too. Nice shop keeper as well.
Great Service at a Great Price! I had a great experience at Tech Defense! Their prices for phone repairs are super affordable, and the quality of the work is excellent. The staff was friendly, professional, and had a great attitude the whole time. They explained the issues clearly and fixed my phone quickly without trying to upsell anything unnecessary. Definitely recommend them if you’re looking for reliable and budget-friendly tech repairs!
This place is awesome, been coming here multiple times now and the case options is endless. They have a variety of cases or you can bring your own and customize it with your own image. They customize phones cases, laptops, gaming consoles, anything with a case and they can customize any image on it. So worth it! I have customized many otter boxes. Will be coming back only to this location for cases and screen protectors or repairs.
Oktay is a legend! My wife dropped her cell phone and it unfortunately tore the battery connector off the board. We visited Tech Defense and within an hour he had her phone repaired so she could recover her data. The shop is super clean, has state of the art equipment and he charges fair pricing for the quality of work. Absolutely recommend for anyone who needs their electronics professionally serviced.