Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Smili Phone Repair is a managed service provider located in Escondido, California, specializing in IT services for local businesses. They offer a range of solutions including managed endpoints, network monitoring, and cybersecurity. With a focus on reliability and customer support, Smili Phone Repair aims to enhance operational efficiency for small to medium-sized enterprises in the area.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Customers frequently praise Smili Phone Repair for their responsiveness and reliability. Many reviews highlight the effective communication and strong security measures implemented by the team.
Service Coverage Area
Smili Phone Repair serves Escondido and surrounding areas including San Marcos, Vista, and Rancho Bernardo. Major freeways include Interstate 15 and Highway 78, with local landmarks such as the San Diego Zoo Safari Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Smili Phone Repair provide in Escondido, California, and which industries do you specialize in locally?▶
Smili Phone Repair provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and education.
How fast is Smili Phone Repair average response time for tickets in Escondido, California, and do you offer after-hours support?▶
Smili Phone Repair typically responds to tickets within a few hours during business hours. They also offer after-hours support for urgent issues.
Does Smili Phone Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Smili Phone Repair is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI standards.
What does onboarding with Smili Phone Repair look like for a new client, and how long does it take?▶
Onboarding with Smili Phone Repair involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks.
What tools and platforms does Smili Phone Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Smili Phone Repair supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions.
How does pricing work with Smili Phone Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at Smili Phone Repair is generally based on a per user or per device model, with options for flat monthly plans that may include different service tiers.
Customer Reviews
I needed someone to correctly install my Deco Mesh, install my printer driver and a little more and to my surprise Sal was able to fix all my issues. His knowledge and professionalism, mannerism a plus…but above all his patience! Thanks Sal!
I brought in my iPhone 16e for a screen replacement, and Smili Phone Repair handled it quickly and professionally. Excellent service and fast turnaround. highly recommended!
I rarely do reviews but Sal and his friendly manners and extensive knowledge and great attitude won me. He fixed my iPhone 13 Pro Max charging port and made sure it worked. He even changed my screen protector almost for free. I’m happy and proud to recommend his work. Nohemi
Great service at Smili Phone Repair! Sal replaced my iPhone 13 Pro Max screen quickly and perfectlyâ€â€it looks and works like new. Professional, efficient, and fair pricing. Highly recommend!
I went to Smili Phone Repair to fix my Garmin Fenix 5 smart watch and found that replacement parts for my watch were difficult to source. Online parts were way overpriced and the estimated repair at another shop was around 70% of the price I paid for the watch, which makes it not worth repairing. Sal always kept me informed on the repair status. Thankfully, Sal was able to locate the needed parts for the repair and my watch is as good as new! The cost of the repair was very reasonable! I 1000% recommend Smili Phone Repair!! Thanks again Sal!!!