Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Micromobile IT is a managed service provider located in Escondido, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Micromobile IT serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Micromobile IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Micromobile IT serves Escondido and surrounding areas including San Marcos, Vista, and Rancho Bernardo. The service area is accessible via major freeways such as Interstate 15 and Highway 78, with local landmarks including the San Diego Zoo Safari Park.
Pricing Model
Micromobile IT offers a flexible pricing model based on a flat monthly fee with tiered options, allowing businesses to choose the level of service that best fits their needs. Pricing may also be structured per user or per device, depending on the specific services required.
FAQ
What services does Micromobile IT provide in Escondido, California, and which industries do you specialize in locally?▶
Micromobile IT offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Micromobile IT average response time for tickets in Escondido, California, and do you offer after-hours support?▶
Micromobile IT typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does Micromobile IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Micromobile IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Micromobile IT look like for a new client, and how long does it take?▶
Onboarding with Micromobile IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Micromobile IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Micromobile IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Micromobile IT and is it per user, per device, or a flat monthly plan?▶
Micromobile IT offers a flexible pricing model that can be structured per user, per device, or as a flat monthly plan, allowing businesses to select the option that best suits their operational needs.
Customer Reviews
Frank is the man for your computer problems. He is very bright & always does his best. This review is quite late. We have used Micromobile for over 5 years for all our computer needs. Appreciate how they accommodate our schedule every time.
My company highly recommended this place and after one repair I had to wait several weeks on direction for a second issue. Nathan was great when I had him on the phone but I've send emails and left voice messages that have gone unreturned while my computer sat unusable. Good computer repair companies are hard to find and after my first visit I was sure I had found one that I would stick with and recommend. Unfortunately after my latest experience of zero communication and zero customer service in terms of returning calls and emails I won't be coming back.
Very friendly and helpful. I didn't want to spend to much so he didn't stay to long. Didn't solve everything but i did get answers and issues resolved or figured out. I finally got a wi fi router installed. I could never get one to work. I'm glad there around. For anybody concerned about the pandemic we both wore masks and he wore gloves. I tried to keep my distance just to help.
I HAVE BEEN USING MICROMOBILE FOR SEVERAL YEARS, WHICH I HIGHLY RECOMEND THEIR SERVICE. I HAVE ORDERED COMPUTERS, SOFTWARE, PARTS TO MY EXISTING COMPUTERS. MICROMOBILE HAS NEVER LET ME DOWN WITH THEIR CUSTOMER SERVICE,PROMPTNESS, FIXING MY EMAIL MESSES. THE TECHNICIAN I USE IS FRANK, THERE ISN'T ANYTHING HE CAN'T FIX. FRANK IS THE BEST TECH I HAVE EVER USED. SO IF YOU WANT THE BEST CALL MICROMOBILE & ASK FOR FRANK. SUSANNE BOYLE HONEYMOONS & VACATIONS
I have worked with and referred Micromobile for close to 15 years! Out of all the people I've referred to Micromobile, I have not had one complaint.