Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
IT TechPros, Inc. is a managed service provider based in Escondido, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and proactive management, IT TechPros, Inc. helps organizations leverage technology to achieve their goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT TechPros, Inc. for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
IT TechPros, Inc. serves the Escondido area and nearby cities such as San Marcos, Vista, and Rancho Bernardo. Major freeways include Interstate 15 and Highway 78, with landmarks like the San Diego Zoo Safari Park and the California Center for the Arts.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does IT TechPros, Inc. provide in Escondido, California, and which industries do you specialize in locally?▶
IT TechPros, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is IT TechPros, Inc. average response time for tickets in Escondido, California, and do you offer after-hours support?▶
The average response time for tickets at IT TechPros, Inc. is typically within a few hours during business hours. They also offer after-hours support for urgent issues.
Does IT TechPros, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT TechPros, Inc. provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for their clients.
What does onboarding with IT TechPros, Inc. look like for a new client, and how long does it take?▶
Onboarding with IT TechPros, Inc. involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the needs.
What tools and platforms does IT TechPros, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT TechPros, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT TechPros, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at IT TechPros, Inc. can be structured on a per user or per device basis, with options for flat monthly plans that may include different tiers of service based on client requirements.
Customer Reviews
IT TechPros, Inc. provides great customer service and is always on top of service. Thank you, Joseph, for all your help!
New computer upgrade today. Everything went perfect. A smooth transition!! Thank you IT TechPros
We have worked with IT Tech Pros for the past seven years and they have been great! They are very responsive with getting any issues resolved quickly to avoid any down time. On top of that they are always being proactive of our technical needs to keep us up to date to avoid having any problems. I would highly recommend them to anyone.
Our mid-sized law firm has been working with IT Tech for many many years. Everyone at IT Tech has always given us exceptional service (especially Bu). They set up our entire network, phone and computer systems and have continued, without fail, to keep it all updated, protected, and working great. Bu is our computer guru. I 100% rely on him to keep our business running smoothly. He is so patient and knowledgeable and goes out of his way to take care of every problem for us no matter how big or small. I highly recommend IT Tech. I wouldn't know what to do without them.
IT TechPros has been with us as an IT partner since very shortly after we established our business in 2019. They've been consistently thorough, responsive, and available for consultation when we've needed to scale up or make tweaks to our infrastructure