Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Hoop5 Networks is a managed service provider located in Escondido, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, Hoop5 Networks serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Hoop5 Networks for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Hoop5 Networks serves the Escondido area and nearby cities such as San Marcos, Vista, and Rancho Bernardo. They are conveniently located near Interstate 15 and Highway 78, close to landmarks like the San Diego Zoo Safari Park.
Pricing Model
Hoop5 Networks typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Hoop5 Networks provide in Escondido, California, and which industries do you specialize in locally?▶
Hoop5 Networks provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is Hoop5 Networks average response time for tickets in Escondido, California, and do you offer after-hours support?▶
Hoop5 Networks typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Hoop5 Networks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Hoop5 Networks is equipped to manage cybersecurity and compliance requirements for HIPAA and PCI, providing tailored solutions to meet regulatory standards.
What does onboarding with Hoop5 Networks look like for a new client, and how long does it take?▶
Onboarding with Hoop5 Networks involves an initial assessment of the client's IT environment, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Hoop5 Networks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Hoop5 Networks supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Hoop5 Networks and is it per user, per device, or a flat monthly plan?▶
Hoop5 Networks uses a flat monthly pricing model with tiered options based on the services provided. This allows businesses to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews
Hoop5 is a fantastic IT company. They are always responsive and have great support. Extremely professional and well run, they found solutions to my IT needs when others had no knowledge of how to set up a network that was safe, secure, simple, and inexpensive. Their company is the way to go for any and all IT needs.
Hoop5 is amazing. They are very responsive, attentive to our needs and have helped us save money and close gaps in our cybersecurity coverage. As a single employee trying to manage IT for 80-some odd workstations and 100 cell phone/iPad lines, it can get very overwhelming. You always feel like you are missing something. Hoop5 makes my job easy in that I don't need to worry about them and all the things they are doing to make my life easier. They allow me to breath and focus on other things while they sweat the small stuff. Great company and great people. I would recommend them to anyone.
Hoop 5 is one of the very best companies we've ever have had the pleasure of working with. Across their engineering and admin. staff, they're very knowledgeable about software and hardware, very responsive and accommodating to our changing schedules. To anyone looking for a hands-on and very capable IT consultant, I highly recommend Hoop 5. Sincerely, E. Miguel Terrazas President MTM Builders, Inc. (general contractor)
We have been using H5 since 2018 and have had a overwhelmingly positive experience. Mandy and her team are knowledgeable, professional and fairly priced.
Hoop5 Networks has been, and will continue to be, a trusted partner in our business. We rely heavily on their experience when it comes to our IT and Security concerns. I highly recommend!