Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tower 23 IT is a managed service provider located in Encinitas, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Tower 23 IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Tower 23 IT for their responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Tower 23 IT serves Encinitas and nearby areas including Carlsbad, Solana Beach, and Leucadia. The service area is accessible via major freeways such as Interstate 5 and Highway 101, with local landmarks including Moonlight Beach and the Encinitas Library.
Pricing Model
Tower 23 IT offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does Tower 23 IT provide in Encinitas, California, and which industries do you specialize in locally?▶
Tower 23 IT provides a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Tower 23 IT average response time for tickets in Encinitas, California, and do you offer after-hours support?▶
Tower 23 IT typically has a quick response time for support tickets, often resolving issues within hours. They also offer after-hours support to ensure continuous service.
Does Tower 23 IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tower 23 IT provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for businesses that require it.
What does onboarding with Tower 23 IT look like for a new client, and how long does it take?▶
Onboarding with Tower 23 IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Tower 23 IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tower 23 IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with Tower 23 IT and is it per user, per device, or a flat monthly plan?▶
Tower 23 IT's pricing model is flexible, typically based on a per user or per device basis, with options for flat monthly plans that cater to different business sizes and needs.
Customer Reviews