Industries Served
RetailHealthcareFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Ecwid is a managed service provider located in Encinitas, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Ecwid serves various industries, providing tailored support to meet unique business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise Ecwid for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Ecwid serves the Encinitas area and nearby cities such as Carlsbad, Solana Beach, and Leucadia. Major freeways include Interstate 5 and Highway 101, with local landmarks like Moonlight Beach and the Encinitas Library.
Pricing Model
Ecwid offers a flexible pricing structure that can be based on a per user or per device model. They also provide flat monthly plans with various tiers to accommodate different business sizes and needs.
FAQ
What services does Ecwid provide in Encinitas, California, and which industries do you specialize in locally?▶
Ecwid provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, finance, education, and manufacturing.
How fast is Ecwid average response time for tickets in Encinitas, California, and do you offer after-hours support?▶
Ecwid typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Ecwid handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Ecwid is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Ecwid look like for a new client, and how long does it take?▶
Onboarding with Ecwid involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Ecwid support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Ecwid supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Ecwid and is it per user, per device, or a flat monthly plan?▶
Ecwid offers a flexible pricing model that can be based on a per user or per device basis, as well as flat monthly plans with different tiers to suit various business needs.
Customer Reviews
This shopping cart has no option to prevent customers from using discount codes on top of other promotions. For example, if you run a Black Friday or Boxing Day sale, and you have given out coupon codes, customers can use the coupon code on top of the seasonal promotion, and there is no setting to prevent them doing so. This is incredibly dumb, the option to prevent discount codes stacking with other discounts is a basic feature of every shopping cart. To not have this option effectively makes the discounts system useless, or you have to accept that customers will double up on discounts. We reported this months ago, and customer support response is still that they are awaiting interest from other customers to see if it needs implementing. I am absolutely certain that every Ecwid customer who uses discount codes and seasonal promotions will want this option implementing, most probably aren't even aware that their customers can double up on both discoutns at once, because not being able to do so it the norm.
Hardest website for e-commerce when you just want to create! Wix was way easier and less complicated! I have had to jump through so many hoops to try to accept credit card payments on my website! It’s not even worth the hassle! Oh and every little thing you want to do forces you into a more expensive upgrade. For example…defining shipping sizes….yep gotta upgrade! I suggest going through another website provider! Do your research!
I am still working on setting up my Ecwid store but several things have impressed greatly. I had a store using another platform which was a nightmare to integrate into my site. Ecwid however, has proved amazingly intuitive with a huge range of help pages. Technical support has also been first rate. May need to upgrade again in the not too distant future, perhaps they will be rolling out Christmas present discounts 🙂
I find Ecwid very user friendly, especially for someone like me, who’s strength is not tech! My store comes with many great features already built in, for a very reasonable monthly fee. I’ve been able to launch my store, connect it to my WIX website that I previously had, and make sales every week! The support team is prompt, friendly and knowledgeable.too. I feel like they truly care about me success! Thank you!
The e-commerce platform has been easy to use. Most programs are user friendly with help available with use of the internet help sign. I personally have asked for help and did receive what I needed plus ideas from the help team. The inventory program is manageable and could use more features that would allow better control. The price is very responsible compared to other sites I have used. I am a very happy customer and would recommend it to others. Neal Rice